Shipping & Returns
Getting it to you, and back if needed.
Production times, shipping and what can be returned.
Production
Custom pieces are produced after you order. Production time is shown on each product page and is separate from shipping time.
Shipping
Orders ship within the US with tracking, 3–7 business days after production. Shipping is a flat $6.95 per order, free on orders over $75.
Returns
Non-personalized items in unused condition can be returned within 30 days. Personalized and made-to-order pieces can only be returned if they arrive damaged or incorrect.
Damaged or incorrect orders
Email us within 14 days of delivery with photographs and we'll arrange a replacement.